Bank surprises: good and bad

As I wrote before I lost my wallet again.

And one of my banks (Imexbank) surprised me a lot. Twice!

1. It took just 3-4 minutes to submit card replacement form (usually it takes about 30-60 minutes due to queues, bad personel etc.).

They promted to complete replacement in 1.5 days (sounds really strange).

2. They didn't block my card once I reported lost card by phone. Just imagine: rest of the weekend I expected to have all mycards locked. Operator said they completed blocking but they didn't! Thanks God balance remain the same.